CVE-2026-48208: otrs — Katalog CVE

csirt@kutim:~/threat-intel/cve/CVE-2026-48208

CVSS 6.5 · Medium EPSS 0,49%

Kerentanan Uncontrolled Resource Consumption pada otrs. Skor CVSS 3.1 6.5 (Medium) menurut otrs.com.

Deskripsi (NVD)

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Rincian

Terbit di NVD: 1 Juni 2026
Terakhir diubah: 22 Juli 2026
Status NVD: Analyzed
CVSS 3.1: 6.5 (Medium), sumber otrs.com
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H · uraikan di kalkulator
Jenis kelemahan (CWE): CWE-400: Uncontrolled Resource Consumption
CWE-791: Incomplete Filtering of Special Elements
EPSS (30 hari): 0,49% peluang dieksploitasi; lebih tinggi dari 40,1% CVE lain

Produk dan versi terdampak

Vendor	Produk	Versi terdampak
otrs	otrs	Semua versi hingga 6.0.32
otrs	otrs	Versi 7.0.0 hingga 8.0.37
otrs	otrs	Versi 2023.0.0 hingga sebelum 2026.4.1

> Data dari konfigurasi CPE di NVD.

Referensi dan perbaikan

https://otrs.com/release-notes/otrs-security-advisory-2026-07/ advisory vendor

Sumber: NVD · CVE.org · EPSS. Halaman ini disusun otomatis dari data tersebut; pembaruan terakhir 5 Okt 2026, 20:11 WITA. Kalau sistem di Perangkat Daerah memakai produk ini dan butuh bantuan, laporkan lewat kanal pelaporan.