csirt@kutim:~/threat-intel/cve/CVE-2025-58163

Katalog CVE

CVSS 8.8 · High EPSS 0,72%

Kerentanan Deserialization of Untrusted Data pada freescout. Skor CVSS 3.1 8.8 (High) menurut NVD.

Deskripsi (NVD)

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.185 and earlier contain a deserialization of untrusted data vulnerability that allows authenticated attackers with knowledge of the application's APP_KEY to achieve remote code execution. The vulnerability is exploited via endpoint, e.g.: `/help/{mailbox_id}/auth/{customer_id}/{hash}/{timestamp}` where the `customer_id` and `timestamp` parameters are processed through the decrypt function in `app/Helper.php` without proper validation. The code decrypts using Laravel's built-in encryption functions, which subsequently deserialize the decrypted payload without sanitization, allowing attackers to craft malicious serialized PHP objects using classes to trigger arbitrary command execution. This is fixed in version 1.8.186.

Rincian

Terbit di NVD
3 September 2025
Terakhir diubah
17 Juni 2026
Status NVD
Analyzed
CVSS 3.1
8.8 (High), sumber NVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H · uraikan di kalkulator
Jenis kelemahan (CWE)
CWE-502: Deserialization of Untrusted Data
EPSS (30 hari)
0,72% peluang dieksploitasi; lebih tinggi dari 52,5% CVE lain

Produk dan versi terdampak

VendorProdukVersi terdampak
freescout freescout Semua versi sebelum 1.8.186

> Data dari konfigurasi CPE di NVD.

Referensi dan perbaikan

Sumber: NVD · CVE.org · EPSS. Halaman ini disusun otomatis dari data tersebut; pembaruan terakhir 5 Okt 2026, 20:11 WITA. Kalau sistem di Perangkat Daerah memakai produk ini dan butuh bantuan, laporkan lewat kanal pelaporan.