CVE-2025-2495: sytel softdial contact center

csirt@kutim:~/threat-intel/cve/CVE-2025-2495

CVSS 5.4 · Medium EPSS 0,23%

Kerentanan Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') pada sytel softdial contact center. Skor CVSS 3.1 5.4 (Medium) menurut NVD.

Deskripsi (NVD)

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

Rincian

Terbit di NVD: 18 Maret 2025
Terakhir diubah: 17 Juni 2026
Status NVD: Analyzed
CVSS 3.1: 5.4 (Medium), sumber NVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N · uraikan di kalkulator
Jenis kelemahan (CWE): CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
EPSS (30 hari): 0,23% peluang dieksploitasi; lebih tinggi dari 13,1% CVE lain

Produk dan versi terdampak

Vendor	Produk	Versi terdampak
sytel	softdial contact center	Semua versi

> Data dari konfigurasi CPE di NVD.

Referensi dan perbaikan

https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center advisory pihak ketiga

Sumber: NVD · CVE.org · EPSS. Halaman ini disusun otomatis dari data tersebut; pembaruan terakhir 5 Okt 2026, 20:11 WITA. Kalau sistem di Perangkat Daerah memakai produk ini dan butuh bantuan, laporkan lewat kanal pelaporan.