csirt@kutim:~/threat-intel/cve/CVE-2024-20484

Katalog CVE

CVSS 7.5 · High EPSS 0,64%

Kerentanan Improper Input Validation pada cisco enterprise chat and email. Skor CVSS 3.1 7.5 (High) menurut NVD.

Deskripsi (NVD)

A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.

Rincian

Terbit di NVD
6 November 2024
Terakhir diubah
17 Juni 2026
Status NVD
Analyzed
CVSS 3.1
7.5 (High), sumber NVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H · uraikan di kalkulator
Jenis kelemahan (CWE)
CWE-20: Improper Input Validation
EPSS (30 hari)
0,64% peluang dieksploitasi; lebih tinggi dari 49,0% CVE lain

Produk dan versi terdampak

VendorProdukVersi terdampak
cisco enterprise chat and email Semua versi sebelum 12.5(1)es9
cisco enterprise chat and email Versi 12.6(1) hingga sebelum 12.6(1)es9

> Data dari konfigurasi CPE di NVD.

Referensi dan perbaikan

Sumber: NVD · CVE.org · EPSS. Halaman ini disusun otomatis dari data tersebut; pembaruan terakhir 5 Okt 2026, 20:10 WITA. Kalau sistem di Perangkat Daerah memakai produk ini dan butuh bantuan, laporkan lewat kanal pelaporan.