CVE-2021-21441: otrs — Katalog CVE

csirt@kutim:~/threat-intel/cve/CVE-2021-21441

CVSS 7.5 · High EPSS 1,1%

Kerentanan Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') pada otrs. Skor CVSS 3.1 7.5 (High) menurut NVD.

Deskripsi (NVD)

There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

Rincian

Terbit di NVD: 16 Juni 2021
Terakhir diubah: 17 Juni 2026
Status NVD: Modified
CVSS 3.1: 7.5 (High), sumber NVD
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N · uraikan di kalkulator
Jenis kelemahan (CWE): CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
EPSS (30 hari): 1,1% peluang dieksploitasi; lebih tinggi dari 64,5% CVE lain

Produk dan versi terdampak

Vendor	Produk	Versi terdampak
otrs	otrs	Versi 6.0.1 dan sesudahnya
otrs	otrs	Versi 7.0.0 hingga 7.0.26

> Data dari konfigurasi CPE di NVD.

Referensi dan perbaikan

https://otrs.com/release-notes/otrs-security-advisory-2021-11/ release notes · advisory vendor
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html

Sumber: NVD · CVE.org · EPSS. Halaman ini disusun otomatis dari data tersebut; pembaruan terakhir 5 Okt 2026, 20:10 WITA. Kalau sistem di Perangkat Daerah memakai produk ini dan butuh bantuan, laporkan lewat kanal pelaporan.