CVE-2019-13457: otrs — Katalog CVE

csirt@kutim:~/threat-intel/cve/CVE-2019-13457

CVSS 4.3 · Medium EPSS 0,91%

Kerentanan Exposure of Sensitive Information to an Unauthorized Actor pada otrs. Skor CVSS 3.1 4.3 (Medium) menurut NVD.

Deskripsi (NVD)

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Rincian

Terbit di NVD: 10 Maret 2020
Terakhir diubah: 17 Juni 2026
Status NVD: Modified
CVSS 3.1: 4.3 (Medium), sumber NVD
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N · uraikan di kalkulator
Jenis kelemahan (CWE): CWE-200: Exposure of Sensitive Information to an Unauthorized Actor
EPSS (30 hari): 0,91% peluang dieksploitasi; lebih tinggi dari 58,8% CVE lain

Produk dan versi terdampak

Vendor	Produk	Versi terdampak
otrs	otrs	Versi 7.0.0 hingga 7.0.8

> Data dari konfigurasi CPE di NVD.

Referensi dan perbaikan

https://otrs.com/release-notes/otrs-security-advisory-2019-11/ advisory vendor
https://www.otrs.com/category/release-and-security-notes-en/ advisory vendor
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html broken link
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html broken link

Sumber: NVD · CVE.org · EPSS. Halaman ini disusun otomatis dari data tersebut; pembaruan terakhir 5 Okt 2026, 20:10 WITA. Kalau sistem di Perangkat Daerah memakai produk ini dan butuh bantuan, laporkan lewat kanal pelaporan.